Here at YISE Beauty, we want you to love your skin. We’ve worked with experts to ensure our line is as gentle as it is clinically efficacious. However; we understand that everyone’s face is different and what works for some might not work for others!

<div data-block="true" data-editor="cam22" data-offset-key="5j7o1-0-0" id="isPasted"><div data-offset-key="5j7o1-0-0"><span data-offset-key="5j7o1-0-0" id="isPasted"><span data-text="true" style="font-size: 16px;">Here at YISE Beauty, we want you to love your skin. We&#x2019;ve worked with experts to ensure our line is as gentle as it is clinically efficacious. However; we understand that everyone&#x2019;s face is different and what works for some might not work for others! That&apos;s why we offer our </span></span><span data-offset-key="5j7o1-0-1"><span data-text="true" style="font-size: 16px;">Good Face Guarantee</span></span><span data-offset-key="5j7o1-0-2"><span data-text="true" style="font-size: 16px;">: </span></span><span data-offset-key="5j7o1-0-2"><span data-text="true" style="font-size: 16px;">We accept returns and/or exchanges of gently used and unopened products within 30 days of purchase. Simply head to our </span></span><span style="font-size: 16px;"><span data-offset-key="5j7o1-1-0"><span data-text="true"><u><a href="https://returns.yisebeauty.com/orders-lookup"><span style="color: rgb(147, 101, 184);">Returns Center</span></a></u></span></span></span><span data-offset-key="5j7o1-2-0"><span data-text="true" style="font-size: 16px;"> to initiate your order refund, less outbound and return shipping costs.&#xA0;<br><br></span></span><span style="font-size: 16px;">All return and exchange requests are reviewed by the YISE Beauty team. Please hold onto your return items until your request has been reviewed and processed, as a product return may be required. If your request is approved, your refund or exchange will be processed and no further action is required. If a return is requested, you will be notified by email providing instructions along with a prepaid return label.<br><br>To ensure fairness and consistency for all customers, we reserve the right to decline a return or exchange if a product appears to have been mistreated or if we identify misuse of our return policy.</span></div><p><span data-offset-key="5j7o1-2-0"><span data-text="true"><span data-offset-key="cdd15-0-0" style="font-size: 16px;">Please note, exchanges are available for the same product of a different tint and honored if submitted within the the return policy window.</span></span></span></p><div data-offset-key="5j7o1-0-0"><br></div><div data-offset-key="5j7o1-0-0"><br><br><br></div><p><br></p><div data-offset-key="5j7o1-0-0"><br><br></div></div><div data-block="true" data-editor="cam22" data-offset-key="o7u9-0-0"><div data-offset-key="o7u9-0-0"><span data-offset-key="o7u9-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="cam22" data-offset-key="16a40-0-0"><div data-offset-key="16a40-0-0"><br></div></div>

What is your return and exchange policy?

If one of your YISE Beauty products arrives damaged, our support team is here to help. Please provide a photo or two of the damaged product when contacting us and our team will take it from there!. If you purchased Shipping Protection and have exp...

<p><span id="isPasted" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If one of your YISE Beauty products arrives damaged, our support team is here to help. Please provide a photo or two of the damaged product when <a href="https://help.yisebeauty.com/en-US/contact">contacting us</a> and our team will take it from there!&#xA0;</span></p><p><span style="font-size: 14px;">If you purchased Shipping Protection and have experienced a delivery issue such as damaged in transit, please visit <a data-fr-linked="true" href="https://yisebeauty.com/apps/returns">https://yisebeauty.com/apps/returns</a> to initiate a claim. Simply follow the prompts to complete your claim.&#xA0;</span></p><p><br></p><p><br></p>

My product arrived damaged. What should I do?

If something doesn’t look quite right with your order, please reach out to us at help@ysebeauty.com as soon as possible so we can take a closer look and make it right.

<p id="isPasted">If something doesn&#x2019;t look quite right with your order, please reach out to us at <a data-fr-linked="true" href="mailto:help@ysebeauty.com">help@ysebeauty.com</a> as soon as possible so we can take a closer look and make it right.</p><p><br></p><p><br></p>

What should I do if I received an incorrect order?

Meet Dottie! A YISE ("wise") woman that can offer advice...your ultimate problem solver!

Questions about your order? Need skincare advice? We've got you covered. Contact us M-F 9am to 5pm PST.

YISE Beauty

Returns + Refunds

Hours of Operation

Additional Contact Information

Do you have a phone number I can call?

General Inquiries

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Xtreme Glow Dewy Peptide Serum - Delay in Shipping

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Price Adjustment Policy

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Jeff Lewis Live & Masterclass Special Promotion Details

Xtreme Glow Peptide Serum (5ml) Sample Promotion

Kelly Clarkson Show: YISE Beauty Gift Voucher Giveaway

Memorial Day Weekend - Summer Issue Sale

New Customer Exclusive: Skin Glow SPF 30  Primer Mini

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I left a review and I don't see my points?

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YISE Beauty Glow Getters Ambassador Program

YISE Beauty Glow Getters Ambassador Program Terms & Conditions